Before reporting a problem with MuzicMan, please check that you have read the Help Information which can be accessed at anytime during the program by pressing F1 and clicking on the item for which help is required.

11 Jan 2007.  Please Note!   We have changed the support email address below due to the significant amount of spam we are now receiving.

To report a problem, email us at the email address below. You will need to type the address into your email program's "To" line. Doing it this way helps reduce the spam we receive.

Please include the following information:

1. Enter something meaningful on the email subject line, otherwise we may just discard the email as spam.
   
2. A description of the problem.
   
3. Instructions on how the problem can be recreated.
   
4. The version of the program that you are using.  The version number is contained in the Event Log (click the arrow marked button to the right of the MP3 Player and then on "View Event Log".)